Client Comms

Urgent / Priority

En Route

Urgent
Hi [Client Name], our crew is on the way and should arrive in about [Time] minutes. See you soon.

Weather Delay

Urgent
Hi [Client Name], due to current weather conditions, we need to reschedule our work for safety. We'll be in touch shortly to pick a new date. Thanks for understanding.

Standard / Follow-up

Appointment Confirmation

Standard
Hi [Client Name], just confirming our appointment for [Date/Time] to assess your trees. Please let us know if anything changes. Thanks!

Invoice Sent

Standard
Hi [Client Name], thank you for choosing us! I've sent the invoice to your email. Please let me know if you have any questions.

Review Request

Follow-up
Hi [Client Name], thanks again for your business. If you were happy with our work, would you mind leaving us a quick review? [Link] Thanks!